Terms of Service

1. Who we are and this agreement

These Terms of Service ("Terms") are a legally binding agreement between you and Advitya Bansal, an individual operating Work-ly (work-ly.in) as a sole proprietor in India (Jaipur, Rajasthan, India) ("Work-ly", "we", "us").

By creating an account, buying a plan, or otherwise using Work-ly, you agree to these Terms, our Refund policy, Privacy policy and Cookie policy, which form part of this agreement. If you don't agree, don't use Work-ly. If you use Work-ly on behalf of an organisation, you confirm you're authorised to accept these Terms for it.

2. What Work-ly is - and isn't

Work-ly is software that helps individuals manage their own careers: building a career profile from a resume, scoring how a profile matches roles the user is considering, drafting tailored resumes, cover letters and messages, interview practice, career planning, and tracking applications.

Work-ly is not a recruiter, staffing or placement agency, employer, job board or advertising service. We don't charge employers, place candidates, take a fee when you're hired, or sell or advertise job listings. We don't guarantee any interview, job offer, salary or other outcome. Career guidance is general information, not professional career counselling or legal, immigration, tax or financial advice.

3. Eligibility and your account

• You must be at least 18 years old and able to enter a binding contract.
• An account is for one person. Don't share your login or let others use your plan.
• Keep your information accurate and your password secure. You're responsible for activity on your account.
• Tell us straight away at advitya@work-ly.in if you think someone else has accessed your account.

4. Plans, prices and payment

Work-ly has a free plan and paid "Pro" plans. Current plans and prices are shown on our Pricing page:

• Monthly ($19.99/mo) is a subscription. It renews automatically every month, and you're charged the then-current price at the start of each month, until you cancel.
• 3-Month Pass ($49.99) is a one-time payment for Pro access for 3 months from purchase. It does not renew and you won't be charged again. When it ends, your account returns to the free plan.
• Yearly Pass ($149.99) is a one-time payment for Pro access for 12 months from purchase. It does not renew and you won't be charged again. When it ends, your account returns to the free plan.

Some features are available only on particular plans (for example, the Yearly Pass perks). Plan contents are described on the Pricing page and in the app at the time you buy.

Prices and taxes. Prices are in US dollars unless shown otherwise at checkout. Sales tax, VAT or GST may be added at checkout depending on where you live. Your bank or card issuer may charge currency conversion or foreign transaction fees; those are between you and them.

Payment processing. Payments are processed by Polar. We never see or store your full card details. Polar acts as the Merchant of Record: it is the seller of your order, collects any applicable taxes, issues your invoice, and its buyer terms also apply to your purchase.

Price changes. We may change prices for future purchases. A price change never affects a period you've already paid for. For Monthly, we'll email you at least 30 days before a new price applies to your renewal, so you can cancel first.

Failed payments. If a renewal payment fails, we or our payment provider may retry it. If it still can't be collected, Pro access ends and your account returns to the free plan.

Chargebacks. If there's a problem with a charge, please contact us first - most issues are fixed within a day. If you dispute a valid charge with your bank instead, we may suspend paid access while the dispute is open.

5. Renewals, cancellation and refunds

You can cancel Monthly at any time from Settings → Plan & Billing, through the link in your payment receipt, or by emailing advitya@work-ly.in. Cancellation stops future renewals; you keep Pro until the end of the month you've already paid for. Passes don't renew, so there's nothing to cancel.

Refunds are governed by our Refund policy, including the 14-day money-back guarantee on your first purchase. Nothing in these Terms limits any refund or cancellation right you have under mandatory consumer law where you live.

6. Promotions, referrals and beta access

Promo codes, beta invite codes, referral rewards and free months have no cash value, can't be exchanged or transferred, and apply only as described when they're issued. We may change or end a promotion at any time, without affecting benefits already applied to your account. We may withdraw rewards obtained through fake accounts, self-referrals or other abuse.

7. Fair use of the AI tools

"Unlimited" means unlimited for one person's normal use of their own career. To keep the service fast and affordable for everyone, we apply reasonable rate limits (for example, a number of AI requests per hour or discovery searches per day). If you reach a limit, the app tells you and it resets automatically. We may restrict accounts whose use is clearly automated or far beyond individual use.

8. Your content

You own your resume, profile and everything else you submit ("Your Content"), and the drafts Work-ly produces for you are yours to use. You give us a limited, worldwide, non-exclusive licence to host, copy and process Your Content only to provide and improve the service for you, including sending it to the AI and infrastructure providers listed on our Sub-processors page. We don't sell Your Content, and we don't use it to train AI models of our own.

You're responsible for having the right to upload Your Content. Don't upload other people's personal information without their permission. You can delete Your Content or your whole account at any time from Settings; deletion is permanent. How we handle personal data is explained in our Privacy policy.

9. AI output and scores

10. Job listings and third-party services

To help you match against roles, Work-ly may show public job listings from third-party sources and licensed job-data providers, always with a link to the original. We don't create, verify, endorse or control those listings or the employers behind them, and we aren't responsible for their accuracy, availability or hiring decisions. Check details with the employer before applying, and never pay anyone for a job. Links to third-party sites and services are governed by their own terms.

11. Acceptable use

You agree not to:

• Break any law, or use Work-ly to create false, misleading or fraudulent applications or credentials.
• Impersonate anyone, or upload content you don't have the right to use.
• Share, resell, sublicense or rent access to your account or plan.
• Use bots, scripts or automated tools to access the service, or to apply to jobs at scale.
• Scrape, copy, reverse-engineer or extract our software, prompts, models or data, or build a competing product with them.
• Probe, overload or bypass our security, rate limits or access controls, or access another user's data.
• Upload malware, or content that is unlawful, hateful, harassing or infringing.

12. Suspension and termination

You can stop using Work-ly and delete your account at any time. We may suspend or close an account, with notice where practical, if you seriously or repeatedly break these Terms, if required by law, or to prevent fraud or harm. If we close your account because you broke these Terms, you won't be entitled to a refund for the remaining paid period, except where the law requires one. If we stop offering Work-ly altogether, we'll give at least 30 days' notice and refund the unused part of any pass or subscription period, calculated pro rata.

Sections 8 (licence for content already processed), 9, 13, 14, 15, 16, 17 and 19 survive termination.

13. Our intellectual property and feedback

Work-ly's software, design, text, branding and underlying technology belong to us or our licensors. We give you a personal, non-transferable, revocable licence to use the service under these Terms; nothing else is granted. If you send us ideas or feedback, you let us use them freely without obligation to you.

14. Disclaimers

To the fullest extent the law allows, Work-ly is provided "as is" and "as available", without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, accuracy and non-infringement. We don't warrant that the service will be uninterrupted, error-free or secure, or that it will lead to any job, interview, offer or other outcome. Some countries don't allow these exclusions; where that's the case, they apply only as far as permitted.

15. Limitation of liability

To the fullest extent the law allows:

• We aren't liable for indirect, incidental, special, consequential or punitive damages, or for lost earnings, lost job opportunities, lost profits or lost data, even if we were told they were possible.
• Our total liability for all claims relating to Work-ly or these Terms is limited to the amount you paid us in the 12 months before the event giving rise to the claim, or US$50 if you haven't paid us anything.

Nothing in these Terms excludes or limits liability that can't be excluded by law - such as liability for fraud, or for death or personal injury caused by negligence - or any mandatory right you have as a consumer.

16. Indemnity

To the extent the law allows, you agree to cover our reasonable losses and costs (including legal fees) arising from content you submit, your breach of these Terms, or your violation of the law or anyone's rights. This doesn't apply to the extent a loss was caused by us.

17. Governing law and disputes

These Terms are governed by the laws of India. Before starting any formal proceedings, please email us at advitya@work-ly.in so we can try to resolve the issue informally within 30 days. If it isn't resolved, the courts at Jaipur, Rajasthan, India have exclusive jurisdiction.

If you're a consumer living outside India, you also keep the protection of the mandatory laws of your country of residence, and you may bring proceedings in your local courts where that law gives you that right. Nothing in this section takes those rights away.

18. Changes to the service and these Terms

We improve Work-ly constantly and may add, change or remove features. We won't materially reduce the core features of a plan during a period you've already paid for.

We may update these Terms. For material changes we'll give at least 14 days' notice by email or in the app before they take effect. If you don't agree, you can cancel before then; if the change materially reduces what you paid for, you can ask for a pro rata refund of the unused period. Continuing to use Work-ly after the changes take effect means you accept them.

19. General

• These Terms and the policies they link to are the entire agreement between you and us about Work-ly.
• If any part is found unenforceable, the rest stays in effect and that part is applied as far as the law allows.
• If we don't enforce a right straight away, we haven't waived it.
• You can't transfer these Terms without our consent. We may transfer them to a successor running Work-ly, and we'll tell you if we do.
• We aren't responsible for delays or failures caused by events outside our reasonable control, such as outages at our providers, natural disasters or government action.
• These Terms are written in English; any translation is for convenience only.

20. Contact and grievances

Questions, complaints or notices: advitya@work-ly.in. We reply within 2 business days. Our grievance officer is Advitya Bansal, reachable at the same address; we acknowledge complaints within 48 hours and aim to resolve them within 30 days. More ways to reach us are on the Contact page.